Privacy Policy

Protecting your personal information is important to Wings of Hope Hospice, 530 Linn Street, Allegan, MI 49010, USA (“Wings of Hope Hospice” or “we”, “us”, “our”). Please note that Wings of Hope Hospice is located outside of the European Union, in the United States, and thus in addition to the General Data Protection Regulation (whenever applicable), U.S. law may apply to certain aspects of having your data collected and processed.

At Wings of Hope Hospice we take your privacy seriously and understand your concerns regarding the right to control your personal information submitted through the Wings of Hope Hospice  website. This privacy policy (“Privacy Policy”) will explain what type of information we may collect from you or that you may provide when you visit the website URL(s) at https://wingsofhopehospice.com (“website”), our practices for collecting, using, maintaining, protecting, disclosing that information, how users can access information that they submit through the website, and whom information may be shared with. This Privacy Policy applies to information we collect on our website, web pages, interactive features, applications and blogs, relating to services we offer, and their respective contents, whether accessed via computer, mobile device, or other technology (collectively, the “Sites”).

Please read this Privacy Policy carefully and review it on a regular basis.

THE TYPE OF INFORMATION WE COLLECT

Information You Provide to Us

Based on the consent granted (provided that no other circumstance when processing Personal Information without consent legally applies), we collect information that you have provided to contact you or to identify you personally, such as your name, company name, email address, postal address, phone number, or any other information that identifies you (“Personal Information”). We also collect aggregate information (such as how users access the website). As is true with most websites, we gather web server log file information automatically, such as your browser type, IP address, referring/exit page, and operating system.

If you choose to use the contact form on the website, you will be asked for general information such as name, company, city, phone, and email address. Wings of Hope Hospice will use this information to better understand who you are and to identify the best person to contact you from within Wings of Hope Hospice. Wings of Hope Hospice stores this information for at least one year.

Wings of Hope Hospice will never knowingly collect information from children. For consent to be valid, it must be granted by an individual of 16 years old or older. By consenting to this policy, you declare you are 16 years or older. If, despite the language of the consent, it is found that information is collected from a child below the age of 16, that user would be notified that his or her Personal Information cannot be accepted, and that Personal Information would be removed from our records immediately.

HOW WE USE PERSONAL DATA

We use your Personal Information to provide marketing services, not to mine or sell your data.

We use your Personal Information to provide services to you and to communicate with you by email, track visitor utilization of the site, and market our services.

We use cookies to track website activity, identify unique visitors to Wings of Hope Hospice, and provide a positive user experience.

REASONS WE SHARE PERSONAL DATA

Personal Information we gather is for internal use only and we will not authorize the release of this information to anyone outside Wings of Hope Hospice, except as clearly described below.

We may release information we collect to authorized third parties so they can perform functions on our behalf and on behalf of you, our customer. These third parties have agreed to use at least the same level of privacy protections described in this Privacy Policy and are permitted to use the information only for the purpose of performing these functions.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Should you breach our Terms of Service, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligations, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction. Specifically, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam, or other undesirable conduct.

HOW LONG DO WE STORE YOUR DATA

AUTHORIZED THIRD PARTIES

Email Providers

Tools

HOW TO REQUEST ACCESS, UPDATE, RECTIFICATION, ERASURE, AND RESTRICTION OF PROCESSING OF PERSONAL INFORMATION

To access, review, update, amend, erase, or restrict processing of Personal Information, please email us or call 269.686.8659. You may opt out of future contact via the same method.

Wings of Hope Hospice will take commercially reasonable efforts to provide you with an accounting of the Personal Information we may have within a reasonable period of time. If we are unable to process your request, you will be provided with an explanation.

Opt-In and Opt-Out

Opting In: By using our services, you may be asked to opt in to certain features or communications. This may include receiving marketing emails, notifications, or participating in surveys. You can opt in by providing explicit consent when prompted, and this will allow us to process and communicate with you in line with your preferences.

Opting Out: At any time, you can opt out of certain communications or data collection methods. If you no longer wish to receive marketing emails or notifications, you can unsubscribe by following the instructions included in each email, or by contacting us directly at 269-686-8659, wings@wingsofhopehospice.com. Additionally, you can manage your preferences or withdraw consent for certain data collection through your account settings or by reaching out to our support team.

SECURITY

At Wings of Hope Hospice the security of the Personal Information that you submit via our website is our priority. We use reasonable administrative, technical, and physical safeguards to protect your information from loss, unauthorized access, unauthorized destruction, use, modification, or disclosure of information and require the same controls from our affiliates.

You may contact Wings of Hope Hospice at any time by emailing us or call 269.686.8659 to request access to your Personal Information, to have it rectified, erased, and/or to restrict its processing. You may also request to have your Personal Information provided to you in a structured, commonly used, and machine-readable format, as well as to have it transmitted to another entity at your request.

CHANGES TO THIS POLICY

We reserve the right to change this notice at any time. We will post a notice of the effective date of changes to the Policy on our website.

RIGHT TO LODGE A COMPLAINT

If you feel that Wings of Hope Hospice does not comply with this policy or violates the law, you are entitled to lodge a complaint with a supervisory authority in the Country/EU Member State where you reside.

Updated March 17, 2021

 

TERMS AND CONDITIONS OF SERVICE FOR SMS COMMUNICATIONS FOR WINGS OF HOPE HOSPICE

Consent for SMS Communications –

Upon providing consent to receive SMS communications from Wings of Hope Hospice, we want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you.

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Types of SMS Communications

After you consent, you may receive message regarding the following:

Opt-In Method:

You may opt-in to receive SMS messages from Wings of Hope Hospice in the following ways:

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Standard Messaging Disclosures

To opt out of receiving SMS messages, simply reply with the word:

 

Message Frequency may vary

On average, you may receive between 1-3 messages per day, though this may vary depending on your requests.

 

Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

REVISIONS:

February 11, 2025

May 22, 2024

March 17, 2021

Remove job postings and resume information.

May 17, 2019

Initial version.